Hello Andreas Wallus ,

Please login to your account and process the upgrade.

You may also find the following wiki article useful if you wish to have 2019/2021 installed side by side

https://community.sdl.com/product-groups/translationproductivity/w/customer-experience/3183/03-2-installing-and-activating-studio-2021-and-studio-2019-side-by-side-upgrades-only

Hello Andreas Wallus ,

Please login to your account and process the upgrade.

You may also find the following wiki article useful if you wish to have 2019/2021 installed side by side

https://community.sdl.com/product-groups/translationproductivity/w/customer-experience/3183/03-2-installing-and-activating-studio-2021-and-studio-2019-side-by-side-upgrades-only

Hi Steven,
Thank you very much for your answer. Now I can display the upgrade window with source and traget licence and Upgrade(1) button, but the processing of the upgrade does not work. After clicking the button, it takes a while but in the end the content of the window does not change and no activation code for sdl 2021 appears in the licence window.