I have two Trados 2015 licenses. I deactivated one license in one computer since I am changing my laptop.
When I try to activate Trados in the new laptop, my license is somehow not recorded in my RWS account, but my order is recorded.
I bought the licenses when Trados was still under SDL.
Has anyone ever experienced the same issue?
Thanks
Chiquita Audrey Elaine Elaine Support Case Id : 00630509. Support case has been logged for your assistance. Please check your SDL Community email address for updates.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Chiquita Audrey Elaine Elaine Support Case Id : 00630509. Support case has been logged for your assistance. Please check your SDL Community email address for updates.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Please can you confirm that you are now able to access your licence?
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hi Paul,
Yes, I can access it now.
Thank you for your help!
Elaine
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