I saw the replies to look in my account, under "licenses", but it says "no data". How do I activate the software?
I saw the replies to look in my account, under "licenses", but it says "no data". How do I activate the software?
This is bacuse you have purchased a subscription licence and not a perpetual licence. Please follow the instructions here:
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Ok, thanks.
Now this shows up and exits the application, so I cannot use it:

What do I do?
Julia Koxholt Support Case Id : 00630538. Support case has been logged for your assistance because it seems there may be a wider problem that the teams will have to address. Please check your SDL Community email address for updates.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub