No activation code for upgrading from Trados Studio 2019 Freelance to 2021

Hi

I just upgraded my license from Trados Studio 2019 Freelance to Trados Studio 2021 Freelance a few days ago. I installed the new version but I cannot activate the license as there is no activation code anywhere on my account. I used to have activation codes for previous licenses but they are all gone now. I don't know why. Anyone please help. 

Thanks.

Aree

Trados Studio account page showing 'No data' under the Licenses tab with a message 'You have no licenses'.



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[edited by: Trados AI at 12:54 PM (GMT 0) on 4 Mar 2024]
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