Hello Isabelle Müller-Monégo

I`ve reset the license. Please check if everything is ok and let me know if there is anything further I can help with this.

Thank you,
Sorin

Thanks for your help. This does not correspond to my version Freelance Pro (2 licenses). After your intervention :
In Use : 0
Available : 1

instead of
In Use : 1 (this version is already installed on my PC)
Available : 1

I want to deactivate the software on my old laptop.

Thanks

Thanks for your help. This does not correspond to my version Freelance Pro (2 licenses). After your intervention :
In Use : 0
Available : 1

instead of
In Use : 1 (this version is already installed on my PC)
Available : 1

I want to deactivate the software on my old laptop.

Thanks

Hello Isabelle Müller-Monégo

Please do the following steps on both computers and then reactivate the license on the one you need: 

1. Close Studio.
2. Go to: C:\ProgramData\SDL\SDL Trados Studio\Studio15\Data
3. Rename the file Studio.lic, e.g. to Studio_old.lic.
4. Reactivate Studio.

Note: If you can't find the path above, open Windows File Explorer, click on View and check "Hidden Items" checkbox. 

Thank you,

Sorin