Online deactivation from the old computer does not work.
Offline deactivation also does not work.
We tried "Reset License" one time, but it also didn't work: there was an error mensage, and we don't want to use all of then up.
Can you help us?
Online deactivation from the old computer does not work.
Offline deactivation also does not work.
We tried "Reset License" one time, but it also didn't work: there was an error mensage, and we don't want to use all of then up.
Can you help us?
Dolores Ordonez-Rey Support Case Id : 00633079. Support case has been logged for your assistance. Please check your SDL Community email address for updates.