How to install the floating licence on multiple computers

Question

Hello, 
 we have a floating licence and we have managed to activate it one one computer, but we now want to activate it on another computer. I understand we cannot use them at the same time, but how do we install them? When I try to put in the activation code, it says the licence is already in use. Do we have to reset it every time we want to install it on a new computer? 
 Kind regards

Sorin Perta · Answer

Hello Alkemist Studio 
 If you want to activate it on another computer you need to deactivate the license from SDL License Manager and then activate it in SDL License Manager on the new computer. 
 Ideally, the license should be activated on a server / computer which is reachable by the users who need to use the license. This way, when a users closes Studio, the license will be available for another one and you won`t need to deactivate / reactivate the license in License Manager every time. 
 Thank you, 
 Sorin

Sorin Perta · Answer

Hello Alkemist Studio 
 If the license shows as "In use" it simply means that the license is activated in License Manager not that someone is actually using it. 
 If the license is activated on your computer in SDL License Manager the other user should be able to connect (one at a time) via the Alternative activation options > Use a license server > type your computer name. This is possible as long as they can reach your computer and as long as it is ON. What error message is the user receiving when trying to connect (a screenshot could help). 
 Thank you, 
 Sorin

Sorin Perta · Answer

Alkemist Studio Support Case Id : 00633502. Support case has been logged for your assistance. Please check your SDL Community email address for updates.

Trados Portfolio > 2. Licensing and Installation

How to install the floating licence on multiple computers