Adding a license to an existing vendor account

Hello,

I bought a license from an external supplier and I have activated the studio.

Trados Studio 2021 Freelance activation screen showing a green checkmark indicating successful activation with options to show activation code, deactivate offline, and a deactivate button.

However, when I log into the Language Clod or my SDL account, there is no option to add the license to my existing account. Therefore, I cannot use the language cloud, download plug-ins etc. How can I overcome this issue?



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[edited by: Trados AI at 12:58 PM (GMT 0) on 4 Mar 2024]
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