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Hi, we have tried with antivirus disconnected and it still doesn't work, message appears all the time. What should we do? thank you, wlod
Hi, we have tried with antivirus disconnected and it still doesn't work, message appears all the time. What should we do? thank you, wlod
Hello Wlod,
Have you tried the solution mentioned in the articles below?
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0036322
At step 2, you can download the installer from your SDL account (Products & Plans > Downloads).
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0034866
Please reply if the issue persists!
Thank you!
Best regards,
Adrian
Hello Wlod,
Have you tried the solution mentioned in the articles below?
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0036322
At step 2, you can download the installer from your SDL account (Products & Plans > Downloads).
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0034866
Please reply if the issue persists!
Thank you!
Best regards,
Adrian
Thank you for your help, we reinstaled the newest version and the problem persist
