Hello,
Since I bought the license last month, I cannot "sign in".
The system displays the message: "Unable to reach language cloud servers", even though my connection works properly.
I share this license with a fellow coworker and she did not have this problem.
Could you be so kind as to help me fix it?
Best regads.
Hi Deborah Cristina de Menezes Cornelio
Are you perhaps using Windows 7? If so, this article might be helpful, https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0031320
If the problem persists, please let us know and we will open a support case for you.
Kind regards,
Elisa
Elisa Maxim | RWS Group
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Hi, Elisa.
Yes, I am using Windows 7.
The article really helped!
Thank you very much.
Kind regards,
Hi, Elisa.
Yes, I am using Windows 7.
The article really helped!
Thank you very much.
Kind regards,
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