I don't see any license I purchased in my account.

Question

I don't see any license I purchased in my account. Only old applications are displayed. The purchased license is displayed normally on the license purchase history and download page.

Sorin Perta · Answer

Hello Hidetoshi Ishida 
 There`s a general issue with the licenses display in the accounts. This is currently investigated by our Development team and it will be fixed as soon as possible. 
 Thank you, 
 Sorin

Elisa Maxim · Answer

Hi Hidetoshi Ishida 
 Support case no. 00636045 has been submitted for your assistance. Please check your inbox for updates on its status. 
 Kind regards, 
 Elisa

Trados Portfolio > 2. Licensing and Installation

I don't see any license I purchased in my account.