I reinstalled Trados while formatting my computer.
I was using Trados on two computers, so I repeatedly activated and deactivated the Trados, and I reset the license a few days ago.
I tried to put the license again today, my license number disappeared.
Is there a limit to the number of times?
What should I do in this case?
Hello jenny lee
We have identified an issue regarding the (missing) licenses and are currently working to resolve this ASAP.
I will update this thread, just as soon as this has been resolved.
My apologies for the inconvenience.
UPDATE
The issue has now been fixed. Refresh your account and the license should now be visible.
Oana Nagy | RWS Group
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