Error messages when opening files

I cannot open bilingual files any more. I always get various error messages. I already tried several to repair Studio, even deinstall and reinstall the program. Nothing helps.

I also get error messages with other actions but not systematically.

Thanks for your help

Beate Vigliano

Error message in Trados Studio stating 'Key not found' with a specific key reference and parameter name 'key'.Error message in Trados Studio indicating 'Cannot access site for type' followed by a specific internal preview view part reference.

<SDLErrorDetails time="25/10/2021 11:42:46">
  <ErrorMessage>Key not found: 'xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx'
Nom du paramètre : key</ErrorMessage>
  <Exception>
    <Type>System.ArgumentException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <ParamName>key</ParamName>
    <HelpLink />
    <Source>Infragistics.Shared</Source>
    <HResult>-2147024809</HResult>
    <StackTrace><![CDATA[   à Infragistics.Shared.KeyedSubObjectsCollectionBase.GetItem(String key)
   à Infragistics.Win.UltraWinTabControl.UltraTabsCollection.get_Item(String key)
   à Sdl.Desktop.Platform.WinForms.DockingViewContentControl.SetActiveViewPart(IViewPartReference viewPartReference)
   à Sdl.Desktop.Platform.AbstractViewWithParts.set_ActiveViewPart(IViewPartReference value)
   à Sdl.TranslationStudio.Editor.Shared.InternalEditorContext.AddDocumentViewPart(IDocumentViewPart documentViewPart)
   à Sdl.TranslationStudio.Api.Editor.AbstractInternalDocument.AfterLoad(IJob job)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>SDL Trados Studio</ProductName>
    <ProductVersion>Studio16</ProductVersion>
    <EntryAssemblyFileVersion>16.1.8.4404</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 7 Professionnel </OperatingSystem>
    <ServicePack>Service Pack 1</ServicePack>
    <OperatingSystemLanguage>1036</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>BIRDWELL12\bvigliano</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>BIRDWELL12</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>8314904 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>
<SDLErrorDetails time="25/10/2021 11:38:58">
  <ErrorMessage>Cannot access site for type Sdl.TranslationStudio.Editor.Previews.InternalPreview.InternalPreviewViewPart before the view part has been initialized.</ErrorMessage>
  <Exception>
    <Type>System.InvalidOperationException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <HelpLink />
    <Source>Sdl.Desktop.Platform</Source>
    <HResult>-2146233079</HResult>
    <StackTrace><![CDATA[   à Sdl.Desktop.Platform.AbstractViewPart.get_ViewPartSite()
   à Sdl.Desktop.Platform.AbstractViewWithParts.ShouldShowViewPartCommandBarProvider(IViewPartCommandBarProvider p)
   à Sdl.Desktop.Platform.AbstractViewWithParts.UpdateViewPartCommandBarProviderVisibility()
   à Sdl.Desktop.Platform.AbstractViewWithParts.RegisterViewPartCommandBarProvider(IViewPartCommandBarProvider viewPartCommandBarProvider)
   à Sdl.TranslationStudio.Editor.Shared.DocumentViewProviderReference.get_DocumentViewProvider()
   à Sdl.TranslationStudio.Api.Editor.AbstractInternalDocument..ctor(AbstractInternalEditor editor, IDocumentDescriptor descriptor)
   à Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument..ctor(TranslatableDocumentEditor editor, ITranslatableDocumentDescriptor descriptor, ITranslatableDocumentEditorConfiguration configuration, ITelemetryService telemetryService, IMessageService messageService, IProductivityTrackingService productivityTrackingService, IEventAggregator eventAggregator, ISegmentContainerNodeOperations segmentContainerNodeOperations, ICommentUtilityService commentUtilityService)
   à Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocumentEditor.CreateDocument(IDocumentDescriptor descriptor)
   à Sdl.TranslationStudio.Api.Editor.AbstractInternalEditor.OpenDocument(IDocumentDescriptor descriptor, IInternalEditorContext context)
   à Sdl.TranslationStudio.Editor.EditorService.CreateDocument(IAbstractEditor editor, IDocumentDescriptor descriptor, IEditorConfiguration configuration)
   à Sdl.TranslationStudio.Editor.EditorService.OpenImpl(IDocumentDescriptor[] descriptors, IAbstractEditor[] editors, IEditorConfiguration[] configurations)
   à Sdl.TranslationStudio.Editor.EditorService.OpenTranslatableFiles(ITranslatableFile[] translatableFiles, WorkflowStage[] stages)
   à Sdl.TranslationStudio.Common.Files.FileUtil.OpenTranslatableFiles(IEditorService service, ITranslatableFile[] files, Nullable`1 workflowStage)
   à Sdl.TranslationStudio.Common.Files.FileListControl.OpenFilesInEditor(List`1 filesToOpenInEditor, Boolean controlKeyPressed)
   à Sdl.TranslationStudio.Common.Files.FileListControl.OpenFiles(IStudioWindow window, IProjectManagementService projectManagementService, EventArgs e, Boolean controlKeyPressed, ITranslatableTasksHandler tasksHandler, IEventAggregator aggregator)
   à Sdl.TranslationStudio.Common.Files.FileListControl.HandleDefaultAction(Object sender, EventArgs e)
   à Sdl.TranslationStudio.Common.Files.FileListControl.ListDefaultAction(Object sender, EventArgs e)
   à Sdl.Desktop.Common.DataList.OnDefaultAction(EventArgs e)
   à Sdl.Desktop.Common.DataList.BodyControl.OnDoubleClick(EventArgs e)
   à System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   à System.Windows.Forms.Control.WndProc(Message& m)
   à System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   à System.Windows.Forms.UserControl.WndProc(Message& m)
   à System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   à System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   à System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>SDL Trados Studio</ProductName>
    <ProductVersion>Studio16</ProductVersion>
    <EntryAssemblyFileVersion>16.1.8.4404</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 7 Professionnel </OperatingSystem>
    <ServicePack>Service Pack 1</ServicePack>
    <OperatingSystemLanguage>1036</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>BIRDWELL12\bvigliano</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>BIRDWELL12</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>8314904 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>



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[edited by: Trados AI at 12:59 PM (GMT 0) on 4 Mar 2024]