installation failure

Question

When click the installation file, it starts installation and then exits abruptly without any warning. The SDL trados cannot be installed on the PC successfully.

Sorin Perta · Answer

Hello Zhang Lei 
 What version of Studio are you trying to install and what size is the installer? 
 Make sure that all Windows updates are installed on your computer and try to install it with the antivirus turned off an also with the User Account Control off ( https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0028994 ). 
 Thank you, 
 Sorin

Sorin Perta · Answer

Hello Zhang Lei 
 Try to download and install the latest installer from here: 
 https://downloadcentercdn.sdl.com/TP/Trados/T2021/CUs/SR1_CU8/TradosStudio2021_SR1_CU8_4404.zip 
 If this doesn`t work as well, try the solutions from my first reply. 
 Thank you, 
 Sorin

Sorin Perta · Answer

Zhang Lei Support Case Id : 00636748. Support case has been logged for your assistance. Please check your SDL Community email address for updates.

Trados Portfolio > 2. Licensing and Installation

installation failure