Problems activating SDL Trados Studio 2021 Professional (Network SN)

Hello,
Last week, we purchased a permantent license for Trados Professional 2021. After installing the relevant programs, I entered the provided activation code, but was informed that there are no licenses available, and at our SDL Account, the license was also indicated as in use, even though neither I nor any of my colleagues had activated it yet.Trados Studio 2021 Product Activation window showing Perpetual License tab selected with an error message pop-up stating 'An error occurred while requesting a license. Click Retry to try again.'



SDL Account details form with Account Name field filled as 'Worksite' and Customer Type selected as 'Government Agency'. VAT Number field is empty.



Generated Image Alt-Text
[edited by: Trados AI at 12:59 PM (GMT 0) on 4 Mar 2024]
emoji
Parents Reply Children
No Data