I cannot reactivate my 2021 Licence on my new computer

Question

Dear Team, 
 
 I have desactivated my 2021 Freelance License on my old computer, then uninstall it. 
 The aim was to install Trados and activate again my license on my new computer. 
 
 However, I cannot do so, because on my online account, it says the license is already in use , but it is not the case anymore. Here is a screenshot.

Here is a screenshot of my software:

This is kind of urgent. 
 Thank you very much for your help! 
 
 Kind regards,

Sorin Perta · Answer

Hello Mathilde Assénat 
 Your license has been reset, please try to activate it on the new computer. 
 Thank you, Sorin

Trados Portfolio > 2. Licensing and Installation

I cannot reactivate my 2021 Licence on my new computer