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We need to deactivate an re-activate 2 licenses. The users cannot enter the program anymore to deactivate the licenses so I tried it in the licensing portal but an error occurred. Can you help me to deactivate the licenses?
We need to deactivate an re-activate 2 licenses. The users cannot enter the program anymore to deactivate the licenses so I tried it in the licensing portal but an error occurred. Can you help me to deactivate the licenses?
Hello Marc Muhmenthaler
Can you please provide the last 4 characters for each license that needs to be deactivated?
Thank you,
Sorin
Hello Sorin
Thanks for your help! The last 4 characters are as follow:
- ef0f
- b8fb
Thank you