Hello Dušan Loparnik

We can`t log a case without having any details about the issue you`re encountering. 

Please describe the issue you`re encountering and, if necessary, we`ll log a case for you.

Thank you,

Sorin

I NEED AN ANSWER FROM PROFESSIONAL  TECHNICIAN FOR SDL STUDIO 2021.

MY PROBLEM IS: AFTER YESTERDAY'S UPDATE I CAN OPEN SDL STUDIO 2021 NORMALLY, BUT I CAN NOT ACCESS TO TRANSLATION MEMORY. WHEN i HIT BUTTON "projekteintellungen" I GOT MESSAGE: " Ein Aufrufziel hat einen Ausnahmefehler verursacht." I AM FREELANCE TRANSLATERO, I PAID FOR STUDIO 2021 A LOT OF MONEY AND I EXPECT CORRECT HELP FROM SUPPORT. AND URGENT TOO. MY PROJECTS ARE WAITING - AND CUSTOMERS TOO.

DUSAN LOPARNIK

Dušan Loparnik Support Case Id : 00639925. Support case has been logged for your assistance. Please check your SDL Community email address for updates.

Client could not have a remote session for 14 days and I have closed the case. Instructed client to start a new thread when he will be able to have a remote session.