I just downloaded the latest Studio and Multiterm.
I use a server to connect to my client (sharepoint) then launch Studio. When I tried to access the server to get the available memory, I received this. I was advised to uninstall and reinstall but to no avail. It worked fine before this. Is there anything I can do?
thanks
Windows 10.
This error occurs due to incompatibility between Studio 2021 SR2 and Groupshare 2015, see this article for more details: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0037581
thank you. I was able to uninstall the update. Is there any info on when this issue will be resolved and the new update will be okay?
thank you. I was able to uninstall the update. Is there any info on when this issue will be resolved and the new update will be okay?
Hello Lene,
This is not something that needs to be fixed, it is intended behavior. Starting Studio 2021 SR2 the Groupshare 2015 server will not be accessible anymore. If you upgrade the Studio version you need to consider upgrading the Groupshare version as well.
Thank you,
Sorin
Thank you. The Groupshare version I use with one client is their choice. As for Muliterm desktop, do I need to uninstall the latest update on that? I haven't had problems so far.
Hello Lene,
If everything works ok you can keep the version you have installed.
Thank you,
Sorin
thank you. I received your email and so far so good.
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