Options tab/Worldserver packages not accessible after upgrading to Trados Studio 2021 SR2

Hi,

Yesterday I upgraded Studio to Trados Studio 2021 SR2 - 16.2.8.9097 and now I can't open the Worldserver packages (even with the plugin) nor access to Options.

When I click on Options, this is what I see:

Error message in Trados Studio 2021 SR2 stating 'Cannot generate stub instance of type Studio'.

Could you please help me with this?

Thanks in advance!

Selena



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[edited by: Trados AI at 1:03 PM (GMT 0) on 4 Mar 2024]
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  • These are the details, if needed:

    <SDLErrorDetails time="12/11/2021 11:07:58">
    <ErrorMessage>Eccezione generata dalla destinazione di una chiamata.</ErrorMessage>
    <Exception>
    <Type>System.Reflection.TargetInvocationException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <HelpLink/>
    <Source>mscorlib</Source>
    <HResult>-2146232828</HResult>
    <StackTrace>
    <![CDATA[ in System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandleInternal& ctor, Boolean& bNeedSecurityCheck) in System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark) in System.RuntimeType.CreateInstanceDefaultCtor(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark) in System.Activator.CreateInstance[T]() in Sdl.Desktop.Platform.Settings.SettingsPageReference`1.Initialize() in Sdl.Desktop.Platform.Implementation.Settings.AbstractSettingsHost.EnsurePageInitialized(ISettingsPageReference r) in Sdl.Desktop.Platform.Implementation.Settings.AbstractSettingsHost.ActivateSettingsPage(String[] path) in Sdl.Desktop.Platform.Implementation.Settings.AbstractSettingsHost.SetInitiallyActivePage() in Sdl.Desktop.Platform.Implementation.Settings.AbstractSettingsHost.get_SettingsHostUI() in Sdl.Desktop.Platform.Implementation.Settings.SettingsDialog.Dispose() in Sdl.Desktop.Platform.Implementation.StudioWindow.ShowUserSettingsDialog() in Sdl.Desktop.Platform.Implementation.Actions.ViewOptionsAction.Execute() in Sdl.Desktop.Platform.Implementation.CommandBars.SimpleActionExecuter.Execute(ActionData actionData) in Sdl.Desktop.Platform.Implementation.ResourceLoggingInternalCommandExecuter`1.ExecuteWithResourceLogging(TCommandData commandData, String message) in Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.ExecuteAction(IAction action, ActionOrigin origin, Boolean allowToggle) in Sdl.Desktop.Platform.WinForms.IgCommandBarAction.Execute() in Sdl.Desktop.Platform.WinForms.IgCommandBarAction._lazyButtonTool_ToolClick(Object sender, ToolClickEventArgs e) in Infragistics.Win.UltraWinToolbars.ToolBase.OnToolClick(ToolClickEventArgs e) in Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.OnToolClick(ToolClickEventArgs e) in Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.FireEvent(ToolbarEventIds id, EventArgs e) in Infragistics.Win.UltraWinToolbars.ToolBase.OnToolClick() in Infragistics.Win.UltraWinToolbars.ToolMenuItem.OnClick() in Infragistics.Win.UltraWinToolbars.PopupMenuItemUIElement.DoClickProcessing(MouseEventArgs e) in Infragistics.Win.UltraWinToolbars.PopupMenuItemUIElement.OnMouseUp(MouseEventArgs e) in Infragistics.Win.TextUIElementBase.OnMouseUp(MouseEventArgs e) in Infragistics.Win.ControlUIElementBase.ProcessMouseUpHelper(Object sender, MouseEventArgs e) in Infragistics.Win.ControlUIElementBase.ProcessMouseUp(Object sender, MouseEventArgs e) in Infragistics.Win.Utilities.ProcessEvent(Control control, ProcessEvent eventToProcess, EventArgs e) in Infragistics.Win.UltraWinToolbars.UltraToolbarsDockArea.OnMouseUp(MouseEventArgs e) in System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) in System.Windows.Forms.Control.WndProc(Message& m) in System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) in System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) in System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) ]]>
    </StackTrace>
    <InnerException>
    <Type>System.TypeInitializationException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <TypeName>Sdl.TranslationStudio.Plugins.WorldServerTranslationProvider.Api.WorldServerTranslationProvider</TypeName>
    <HelpLink/>
    <Source>Sdl.TranslationStudio.Plugins.WorldServerTranslationProvider</Source>
    <HResult>-2146233036</HResult>
    <StackTrace>
    <![CDATA[ in Sdl.TranslationStudio.Plugins.WorldServerTranslationProvider.WorldServerTranslationProviderWinFormsUI.SupportsTranslationProviderUri(Uri translationProviderUri) in Sdl.TranslationStudio.Common.TranslationMemory.TranslationMemoriesControlUtils.FileBasedProviderHelper.<>c__DisplayClass1_0.<IsProviderFileBasedTM>b__0(Uri pr) in System.Linq.Enumerable.Any[TSource](IEnumerable`1 source, Func`2 predicate) in Sdl.TranslationStudio.Common.TranslationMemory.TranslationMemoriesControlUtils.FileBasedProviderHelper.IsProviderFileBasedTM(ITranslationProviderWinFormsUI provider) in Sdl.TranslationStudio.Common.TranslationMemory.TranslationMemoriesControlUtils.DefaultUiStrategy.UpdateButtons() in Sdl.TranslationStudio.Common.TranslationMemory.TranslationMemoriesControl.UpdateUi() in Sdl.TranslationStudio.Common.TranslationMemory.TranslationMemoriesControl.RefreshUiStrategy() in Sdl.TranslationStudio.Common.TranslationMemory.TranslationMemoriesControl..ctor() in Sdl.TranslationStudio.ProjectManagement.Settings.TranslationMemoriesSettingsPageControl.InitializeComponent() in Sdl.TranslationStudio.ProjectManagement.Settings.TranslationMemoriesSettingsPageControl..ctor() in Sdl.TranslationStudio.ProjectManagement.Settings.TranslationMemoriesSettingsPage..ctor() ]]>
    </StackTrace>
    <InnerException>
    <Type>System.TypeLoadException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <TypeName>Sdl.Desktop.Logger.LoggerFactory</TypeName>
    <HelpLink/>
    <Source>Sdl.TranslationStudio.Plugins.WorldServerTranslationProvider.Api</Source>
    <HResult>-2146233054</HResult>
    <StackTrace>
    <![CDATA[ in Sdl.TranslationStudio.Plugins.WorldServerTranslationProvider.Api.WorldServerTranslationProvider..cctor() ]]>
    </StackTrace>
    </InnerException>
    </InnerException>
    </Exception>
    <Environment>
    <ProductName>Trados Studio</ProductName>
    <ProductVersion>Studio16</ProductVersion>
    <EntryAssemblyFileVersion>16.2.8.9097</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Home</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1040</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>LAPTOP-2PCJS0G5\viels</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>LAPTOP-2PCJS0G5</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>16110584 MB</PhysicalMemory>
    </Environment>
    </SDLErrorDetails>

  • Support Case Id : 00640298. Support case has been logged for your assistance. Please check your SDL Community email address for updates.

    Paul Filkin | RWS Group

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  • Hi

    I'm having the same issue with a different error. This is what I see:

    Error dialog box in Trados Studio showing a method failure in 'Sdl.TranslationStudio.Packaging.WorldServer.OpenPackageWizard.UIPackageOpener' when trying to access a method in 'Sdl.Desktop.Platform.WPF'. Buttons for Knowledge Base and Community are visible.

    Can you help me too?

    emoji


    Generated Image Alt-Text
    [edited by: Trados AI at 1:03 PM (GMT 0) on 4 Mar 2024]