Hi Jacques Van de Velde

I can confirm you own a Studio 2021 Freelance Plus license. This is a single user license with two activations. Currently both activations are in use, as you have already activated the software on two devices. The 0 number refers to the activations left available (unused).

Support case no. 00640210 has been submitted for your assistance and my colleagues will reset the license for you. Please check your inbox for updates on its status.

If you have any questions, please let me know.

Kind regards,

Elisa

Good afternoon Elisa,

Apparently, I overlooked (i.e. forgot) I already installed the second "activation" on another of my "stable" of pc's. Sorry for that.

I did solve the first issue (licence expired) by having it reset (With some difficulty, sorry I do not do this on a daily basis). But I stil dont understand why I received the message about the expired licence for it is a perpetual.
Thanks however for your kind and swift response.
Jacques

Good afternoon Elisa,

Apparently, I overlooked (i.e. forgot) I already installed the second "activation" on another of my "stable" of pc's. Sorry for that.

I did solve the first issue (licence expired) by having it reset (With some difficulty, sorry I do not do this on a daily basis). But I stil dont understand why I received the message about the expired licence for it is a perpetual.
Thanks however for your kind and swift response.
Jacques