License cannot be activated

I have bought a Freelance 2021 SR1 license but I cannot activate it. Whenever I try to activate it produces an error message. 

I tried to reset it, another error message pops out like this:

Error message on a webpage with a red error icon stating 'An error has occurred'. Instructions to reload the page and a link to the OOS homepage are provided.

Please help to check on this issue. Thank you.

Lan



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[edited by: RWS Community AI at 1:19 AM (GMT 0) on 15 Nov 2024]
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