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Hello, I need to move a license to another device. Where can I find an activaton code to activate it on a new device? It's Trados 2015. Thank you.
Hello, I need to move a license to another device. Where can I find an activaton code to activate it on a new device? It's Trados 2015. Thank you.
Hello Yulia,
You can find your activation code in your account under Products & Plans > Licenses. In order to activate in on a new device you need to deactivate it from the current one from Studio > Help > Product Activation.
Thank you,
Sorin
Thank you, but I don't see a Products and Plans tab anywhere on my profile here. Can you please provide a screenshot of where to look?
Hello Yulia,
You can check this article for that: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039555
Was the license purchased by you or someone else provided the license to you?
Thank you,
Sorin
Thanks Sorin, I found it. Turns out it's a problem of stupid UI where the accounts on SDL and this forum are apparently two completely different things.