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Hi there!
Similar to other users, neither the "reset" nor "deactivate" options are working when I try to reset/deactivate from My Account.
The computer where this license sits is dead, and not recoverable.
1) The license that needs to be reset/deactivated ends in "a79e".
2) In a case where the computer is dead/not recoverable, what is the difference between "Resetting" vs "Deactivating" a license?
Thanks much!
