the problem with trados studio

Hi
I have problem with function import tmx into translation memory base
The button import or export does not work
Hello Karol! Thank you for getting back to me on chat! Can you please advise which version of Trados Studio are you using? Is it Trados Studio 2021 Starter /Freelance?
Trados Studio 2021 SR2 - 16.2.8.9097
professional
Because I can see on your account that you have the Freelance Plus version, not the Professional one.
i will check
If I have it what to do
I can not check it because when I am try to active the window RWS appStory I get error
How to solve the problem
Karol, if you check the Knowledge Base are you getting relevant support articles?
I checked the knowledge
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