Nathalie TOMAZ

Have you tried resetting Studio as this is the most likely solution I think.  

You could use this app for the reset and this will also explain what you will lose by carrying out a reset before you do it:

appstore.sdl.com/.../

But if you'd rather do this manually then rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio:

c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\15.0.0.0

So the path would become this:

c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\15.0.0.0_old

If you can't find this folder then you need to unhide your hidden files/folders:

www.howtogeek.com/.../

Hi Paul, 

Thaks a lot for your help.

On the Freshstart application, what must I do : remove, repair or refresh ?

Thanks for your reply

Regards,

Nathalie

Hi Paul, 

Thanks a lot but I tried this solution and the problem is the same..

I am so sad et sorry...

Nathalie

Nathalie TOMAZ Support Case Id : 00642362. Support case has been logged for your assistance. Please check your SDL Community email address for updates.