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The SDL interface is no longer available and I cannot find anywhere to deal with licenses.
I need to uninstall and reinstall Studio on a PC but this is impossible in the curent situation.
Please advise.
Kind regards
The SDL interface is no longer available and I cannot find anywhere to deal with licenses.
I need to uninstall and reinstall Studio on a PC but this is impossible in the curent situation.
Please advise.
Kind regards
Hello Mathieu Isch
The license can be deactivated from Studio > Help > Product activation. Do you not have these options? Can you send a screenshot to see how Studio looks?
Thank you,
Sorin
Studio is crashed and can no longer be started.
It dispappears every time we try to open it. So I am afraid we cannot use the option and cannot make any screenshot either.
Hello Mathieu Isch
Please try to reset Studio to default settings and then check if it works: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0033669
Thank you,
Sorin
Hello Mathieu Isch
Please try to reset Studio to default settings and then check if it works: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0033669
Thank you,
Sorin