An error occured when deactivation licence (online and batch).
I had to restart windows from scratch and the previous SDL program was erased.
SDL Studio 2019
Licence
xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
SDL Trados Studio 2019 Freelance
Utilisateurs1 En cours d'utilisation1 Disponible0
Commande: 516741 Vendu à : assad.feghali@laposte.net Activé : 20-02-2020 Date d'expiration: Pas de date d'expiration.
Afficher les détails Remarque :
xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
Support case no. 00643239 has been submitted for your assistance. Please check your inbox for updates on its status.
Kind regards,
Elisa
Elisa Maxim | RWS Group
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I have read your message. Thanks for your help.
I reactivated my licence in January 2020 because I migrated from Windows 32 bit on the old computer to Windows 64 on Asus.
Microsoft assistance tried to help this year to help with a bug in Windows Update. By error they re-installed Windows new and erased all my programs and data.
Please reset my licence as soon as possible.
I have read your message. Thanks for your help.
I reactivated my licence in January 2020 because I migrated from Windows 32 bit on the old computer to Windows 64 on Asus.
Microsoft assistance tried to help this year to help with a bug in Windows Update. By error they re-installed Windows new and erased all my programs and data.
Please reset my licence as soon as possible.
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