Hello İlker GELİR

That string of numbers and letters represent a license key which is unique for every customer. You only have to copy / paste your license key in the Studio Activation Code box, you don`t need to memorize it or use it for anything else. This needs to be done only once, you don`t need to activate / deactivate Studio every time you want to use it.

The logic is similar with the one used for cars, you need an unique key for your car / Studio, you cannot simply use a button to start the car / Studio, you need your own unique key. Hope this makes sense. 

Thank you,

Sorin

You are logging into your account with password, nobody else can log in. 

We do not need to repeat licence number. 

Hello İlker GELİR

You log into your account to see your license code, to download the software, etc. You cannot activate the software only by logging into your account. 

It takes maximum 10 seconds to copy the code and activate Studio and this need to be done only once, not every time. All softwares are activated with a license code, this is a standard procedure.

Thank you,

Sorin

İlker GELİR

Just to make sure we're all talking about the same thing here, and because it seems a very strange question given you have been using the software for some time now, can you share a screenshot of where you are being asked for this code?  Don't include a code, just show us where you are being asked to add it?

I cannot see de-activate or activate button. 

THERE SHOULD BE A BUTTON 

REMOVE USER 
REMOVE USER 
AVAILABLE USERS: 

İlker GELİR said:

I cannot see de-activate or activate button. 

İlker GELİR

This is done in the software here:

İlker GELİR said:

THERE SHOULD BE A BUTTON 

REMOVE USER 
REMOVE USER 
AVAILABLE USERS: 

You have a single user activation code, why should we have remove user and available user features?

I have re-installed Windows. Web page says 2 users are in use. New installed Trados says only Activate or continue using Trial. 

I have freelance verszion. I can use 2 computers. One computer in office and one computer at home. The computer at home was spoiled. Therefore I formatted windows and re-installed. I installed Trados, it says enter licence. There is not option to deactivate in the softare. Wher I went to web page, there is not de-activation button. I should be able to remove 2 users from the web page. There is not such removinğ users at the web page. 

İlker GELİR

ok - we're getting somewhere.  You have Freelance Plus.  The webpage says you have two activations:

One is your normal activation and the other your Plus activation.  They are both in use:

So you should try and reset the licence to free one up:

If you have problems with this let us know and a support engineer can do this for you.

İlker GELİR

ok - we're getting somewhere.  You have Freelance Plus.  The webpage says you have two activations:

One is your normal activation and the other your Plus activation.  They are both in use:

So you should try and reset the licence to free one up:

If you have problems with this let us know and a support engineer can do this for you.