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Hi, my licenses keys got disappeared from the licenses tab. I can find my order record from the order list but it doesn't appear on the license sections. Please help me.
Hi, my licenses keys got disappeared from the licenses tab. I can find my order record from the order list but it doesn't appear on the license sections. Please help me.
Hi, I'm having the same issues on my end. All my licences for Trados have disappeared from my account for an an unknow reason.
Yoonsun Park Support Case Id : 00645191. Support case has been logged for your assistance. Please check your SDL Community email address for updates.
Paul Filkin | RWS Group
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You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Please can you create a new thread as we have an semi-automated ticket system for this based on converting the post from the original poster.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hi Paul,
Many thanks for help. It seems all my licences are back in my licence list.
This issue is now fixed as far as I am concerned.