Cannot activate or reset licence in portal.
Laptop has been reset and user is currently using spare device but Trados must be reactivated on the repaired device.
Reset license won't work

Cannot activate or reset licence in portal.
Laptop has been reset and user is currently using spare device but Trados must be reactivated on the repaired device.
Reset license won't work
Katrien Van Vracem We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00645726 .