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I have purchased the 21+ upgrade from 19+. There is no 2019 deactivation option included on my licenses page nor is a activation code for my 21 suite included.
Can you help?
Thanks
Barthe
I have purchased the 21+ upgrade from 19+. There is no 2019 deactivation option included on my licenses page nor is a activation code for my 21 suite included.
Can you help?
Thanks
Barthe
Hello Barthe Rozemond
You can upgrade the license to 2021 without deactivating the 2019 one (This is an exception for Freelance licenses like yours). Here is an article which explains how to process the upgrade: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039975
Thank you,
Sorin
Hello Barthe Rozemond
You can upgrade the license to 2021 without deactivating the 2019 one (This is an exception for Freelance licenses like yours). Here is an article which explains how to process the upgrade: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039975
Thank you,
Sorin