Deactivation failed

Hi, 

I'm trying to reset our GroupShare 2020 license, but I'm getting this error 

SDL Trados GroupShare 2020 Product Activation window showing an error message 'Deactivation failed. Revocation is either complete or revocation proof is already uploaded.' with an OK button.

Can someone help?

Thank you



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[edited by: Trados AI at 1:08 PM (GMT 0) on 4 Mar 2024]
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