Hi there. I've tried every option possible to activate my Trados 2014 license, from reseting to deactivating to firewall settings, and nothing works. I get the "Cannot create licence - Socket error 2" error. Can you please help me?

Hi there. I've tried every option possible to activate my Trados 2014 license, from reseting to deactivating to firewall settings, and nothing works. I get the "Cannot create licence - Socket error 2" error. Can you please help me?
Maybe the below KB article would be of help
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0032915
Best regards,
Loredana
Maybe the below KB article would be of help
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0032915
Best regards,
Loredana