My SDL Trados 2019 stopped working after you helped me to update my e-mail address and the license is gone from my account. Can you please tell me how to retrieve my license?
Hi Tony Nilsson
Thank you for contacting us!
The activation code is in your account, Products and Plans - Licenses. Please use this code to activate your product. Also please make sure you are logging in with the correct e-mail address.
Best regards,
Elisa
Elisa Maxim | RWS Group
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