Laptop crashed, need to deactivate my license to use in in new computer

Question

Laptop crashed, need to deactivate my license to use in in new computer.

Oana Nagy · Answer

Hi Esther García Morales , 
 Please use this kb article to self-reset the license: 
 https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545 
 Please let me know if it's successful! 
 Regards,

Trados Portfolio > 2. Licensing and Installation

Laptop crashed, need to deactivate my license to use in in new computer