The laptop on which I've been using my license has crashed. I can't turn on my laptop at all.
I want to use my SDL Trados Studio 2019 Freelance plus on a new laptop. When I followed all the steps, it keeps giving me an error saying "An error has occurred with your offline-deactivation. If you continue to have problems, please Please log a support request."
Can you please help me reset my license?
Hi Cathy,
Thanks for contacting RWS support team.
We have performed license reset and you should be able to activate the the license code again. Could you please check and confirm.
Regards,
Ajaz Pasha
Hi Cathy,
Thanks for contacting RWS support team.
We have performed license reset and you should be able to activate the the license code again. Could you please check and confirm.
Regards,
Ajaz Pasha
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