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DEACTIVATION AND REACTIVATION OF SINGLE USER LICENCE IN THE SAME PC

Tracey Ann Pritchard de Lopez

Help! I had to reinstall my PC due to a virus and now I am unable to connect my Trados licence. I have tried to deactivate offline and I received the deactivation certificate but I receive an error message when I try to  deactivate. Thanks for your help...

Error message in Trados Studio stating 'An error has occurred with your offline-deactivation. If you continue to have problems, please log a support request.'

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[edited by: Trados AI at 1:09 PM (GMT 0) on 4 Mar 2024]
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