License activation failed after installing Trados on new computer

Last week I deactivated my license (xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx) on my old computer and installed trados on the new one.

I activated my license. Now I try to open Trados on the new computer and this appears:

SDL Trados Studio 2017 Product Activation window showing an active trial license with 26 days remaining and an 'Activate' button.

If I check my account online, it says that the license is in use. 

Can someone help me get the license correctly activated again?

Thanks!



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[edited by: Trados AI at 1:09 PM (GMT 0) on 4 Mar 2024]
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