I had to buy a new computer (the old one crushed suddenly) and I can't deactivate nor reset the licence (I tried it with Firefox and Edge). It seems quite frequent but I can't find a solution anywhere. Thanks for your help

I had to buy a new computer (the old one crushed suddenly) and I can't deactivate nor reset the licence (I tried it with Firefox and Edge). It seems quite frequent but I can't find a solution anywhere. Thanks for your help
Laure Waleffe We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00649729 .
Oana Nagy | RWS Group
_____________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Laure Waleffe We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00649729 .
Oana Nagy | RWS Group
_____________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub