After installing the Deepl plugín for Trados 2019, I get this message on opening Studio: The plug-in includes references to SDL sets not validated for use with plug-ins of other developers. Set: "SDL.Desktop.Platform.Controls - The SDL set reference is not public". Can anyone help?
Hi Graham Forrest,
In order to solve the issue please follow the following:
1. Please make sure you run the latest Studio version. To check if there are pending updates, please go to Help tab - top ribbon->Check for updates.
2. If you're running the latest - SR2 15.2.8.3007 - please remove the plugin from the following paths: C:\Users\[user]\AppData\Roaming\SDL\SDL Trados Studio\15\Plugins
If you can't find the folder, ensure the hidden folders are visible: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0033166
3. Install the latest version of DeepL from the AppStore page: https://appstore.sdl.com/language/app/deepl-translation-provider/847/
Does it help?
Regards,
Oana Nagy | RWS Group
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