Studio 2021 said all of a sudden it's not activated (client1), probably after an update to Studio or Windows. I logged in to SDL license page and saw that both licenses were used according to SDL. Clicked Reset and reset one of those successfully. After this Reset button disappeared from the licensing so I couldn't reset the second license. Then activated the Studio client that had deactivated itself (client1). Now wen't back to reset the other license that showed in use before. Get an error that it's not possible. Now, when I try to deactivate Studio in client1 I get the error 202 (lock info not matching). I need both laptops to have valid licenses in case one of them dies. How do I force reset all licenses? I've tried reset feature on SDL website, I've tried to return license from the client1, I've tried to use offline deactivation on client1. Something is F'ed.
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[edited by: Trados AI at 1:10 PM (GMT 0) on 4 Mar 2024]
