I bought SDL Trado Studio 2014 License several years ago (file SDLTradosStudio2014_SP1_3931), and now want to install it on a new PC with Windows 10. But during installarion the following error occurs:
And installation is stopped, I can only press "Cancel" button, as when I press "Retry" the error repeats.
What should I do to install the file? I also can provide the "instal.log" file if it helps.
Thanks in advance.
Veronika Livshits We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00650944 .
Paul Filkin | RWS Group
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Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Veronika Livshits We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00650944 .
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Issue was solved by following the below articles:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0029146
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0032915
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