Did not deactivate before upgrading to the plus version. cannot deactivate the older one

Question

Hello, 
 
 I was using the Freelance version before, activated on 1 pc, 
 
 and upgraded to Freelance plus to use it on another laptop. 
 
 I got another laptop activated with the Plus version, but cannot deactivate the PC with the older version. 
 
 Please help.

Sorin Perta · Accepted Answer

Hello Soomin Lim 
 Please follow these steps: 
 
 Close Studio. 
 Go to: C:\ProgramData\SDL\SDL Trados Studio\Studio16\Data 
 Rename the file Studio.lic, e.g. to Studio_old.lic. 
 Reactivate Studio with the Freelance Plus license. 
 
 Note: If you can't find the path above, open Windows File Explorer, click on View and check "Hidden Items" checkbox. 
 Thank you, 
 Sorin

Trados Portfolio > 2. Licensing and Installation

Did not deactivate before upgrading to the plus version. cannot deactivate the older one