purchase new laptops

We  are writing to you for a simple question which needs and urgent answer. We have just renewed our subscriptions and are planning to purchase new laptops. Can we purchase new laptops and reinstall the product without facing any issues??

 please help i want to log a ticket

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  • Can we purchase new laptops and reinstall the product without facing any issues??

    Yes, as long as you do it correctly.

    1. deactivate the licences on your current laptop
    2. install the product on your new laptop
    3. licence the product

    If you get stuck just create a NEW thread in the same forum you posted this question and the support team will help you.

    please help i want to log a ticket

    If you want to be able to log a ticket directly with the support team whenever you like and for any question, then you need to purchase a support contract.

    If you just wish to log a ticket when you get stuck then you come here and create a NEW thread for each question.  The support team will help.

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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Reply
  • Can we purchase new laptops and reinstall the product without facing any issues??

    Yes, as long as you do it correctly.

    1. deactivate the licences on your current laptop
    2. install the product on your new laptop
    3. licence the product

    If you get stuck just create a NEW thread in the same forum you posted this question and the support team will help you.

    please help i want to log a ticket

    If you want to be able to log a ticket directly with the support team whenever you like and for any question, then you need to purchase a support contract.

    If you just wish to log a ticket when you get stuck then you come here and create a NEW thread for each question.  The support team will help.

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji
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