Hello there, need help as i could not deactivate offline nor reset my license. I had a computer problem and need to work on my laptop.

Hello there, need help as i could not deactivate offline nor reset my license. I had a computer problem and need to work on my laptop.
Davi Guimarães We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00657793 .
Davi Guimarães We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00657793 .