I am trying to activate my license on a new PC, I get an error message. It sends me to the Licensing space, there is nowhere that helps with Deactivating there. Please help.

Question

Sorin Perta · Answer

Hello Odile Breuvart 
 Your license is already deactivated and available for a new activation. Please try to activate it and if you get an error message please send a screenshot. 
 Thank you, 
 Sorin

Trados Portfolio > 2. Licensing and Installation

I am trying to activate my license on a new PC, I get an error message. It sends me to the Licensing space, there is nowhere that helps with Deactivating there. Please help.