Rodrigo Uchoa We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00658862 .

Thank you very much.

Hello Paul,

Can you please verify if my request was attended? So far I've received no email contact and the website still says my license is active, but I've seen people who asked for support after me reporting the issue was solved.

Thank you.

Rodrigo Uchoa

I checked the queue and there hasn't been a response yet.  I'm sure the support team will get to this in due course.

Sorin Perta fyi.

Hi PaulRodrigo Uchoa

I just replied on the ticket and will handle the issue further if necessary.

Thank you,

Sorin

Thank you again.