I just installed my Trados Studio after having formatted my computer. I tried to get my activation account via upgrades available, but it says there's none. I don't know how to proceed.

I just installed my Trados Studio after having formatted my computer. I tried to get my activation account via upgrades available, but it says there's none. I don't know how to proceed.
Filipe Rocha We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00660577 .
Thank you very much. I'll keep on waiting.