Hi all,
I have been trying to deactivate my Studio 2019 FL Plus licence and I get the following message:
"Deactivation failed. Error [202]: lock info is not matching."
Any ideas on how this can be resolved?
Thank you in advance.
Best,
Chryssa

Hi all,
I have been trying to deactivate my Studio 2019 FL Plus licence and I get the following message:
"Deactivation failed. Error [202]: lock info is not matching."
Any ideas on how this can be resolved?
Thank you in advance.
Best,
Chryssa
Chrysoula Panagiotopoulou We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00664960 .
Chrysoula Panagiotopoulou We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00664960 .
Thank you so much. I really appreciate it.